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On this web page, you will find information that will enable students to access and read information regarding course syllabus, announcements, class documents, exam and quiz dates, deadlines, grades, and other items in the course management tool called Blackboard.  The only thing I can provide to you is your 7-digit ID number you received when you registered and paid your tuitition and fees. 

Please note: It is a requirement in this class that students be able to access and use Blackboard.  You can access Blackboard from any computer with an internet connection, including the many computers on every ACC campus, especially computer labs and the libraries.

Talking mouth
Official student exam and quiz scores, extra points, cuts, etc., will be kept on Blackboard.

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Click on the Blackboard logo to go to the Blackboard Home Page
Please read the following tutorial on Blackboard before you attempt to login and access information posted for your Sociology class.  Do not call or email Dr. Maldonado for this.  This tutorial is very easy to understand.  All he can do is give you your seven-digit ID number.  READ THE TUTORIAL!

Home > Getting Started for Students

Getting Started with Blackboard

  1. Using a web browser, such as Internet Explorer or Netscape, visit the ACCOnline / Blackboard course management system.

  2. Select the Login button.

  3. In the "Username" field, type in your student ID number. You can find your student ID number on your student identification card or on your fee receipt. If you do not have a fee receipt, you can contact your instructor to obtain your student ID. (Note: Your student ID number must be 7-digits long. If your ID number is less than 7-digits, then you must append leading 0's to the number.)

  4. In the "Password" field type in your student ID number again. (Note: If this is the first time you have used Blackboard your default password is also your student ID number.
    If you are a returning Blackboard user, your password has not changed.
    Notice VCT Students: If you are a Virtual College of Texas (VCT) student please visit VCT's Blackboard site.

  5. You should change your password the first time you log into Blackboard. Under the "My ACC" tab, select "Personal Information", and then "Change Password." Enter the new password in the two required fields and choose "submit." (Note: Only the password will change, your username will always be your ACC student ID number.

  6. Select "Edit Personal Information." Enter your current email address in the space provided and choose "submit." If you do not have an email address, you may obtain one for free using Excite, Hotmail, or Yahoo!. (Note: You can check your web-based email messages at any ACC campus computer center.

  7. To access your Blackboard courses, select a course from "My Courses" under the "My ACC" tab. Alternatively, you can select on the "Courses" tab and select a course.

For additional information on how to use Blackboard, download the Blackboard Student Manual (Acrobat Reader Required)

> Getting Started
> FAQs
> Quick Tour
> Plug-ins & Software
> Student Manual (PDF)
> Blackboard Login

Home > Student FAQs

Student Frequently Asked Questions

This is where you can find answers to the most commonly asked questions about Blackboard. This page will be continuously updated, so check back often for new additions.

  1. I'm receiving a Portal Server error when I login!
  2. I can't login to Blackboard!
  3. How do I change my password?
  4. I changed my password and now I can't log in!
  5. How do I change my privacy options?
  6. Where can I get a free e-mail address?
  7. Can I get a virus from Blackboard?
  8. I don't have Microsoft Office / Corel WordPerfect, how can I view these documents?
  9. I can't get the Virtual Classroom to load.
  10. My post to the discussion board was cut short!

1) I'm receiving a Portal Server error when I login!

If you are experiencing the Portal Server error, please do the following to resolve the issue:

- Click the Courses tab
- Enter any one of your courses
- Click the Tools button
- Click the Personal Information link
- Click the Change Password link
- Reenter your password, or change it if you have not already done so
- Click the Submit button to change the password
- The My ACC tab will now work correctly

2) I can't login to Blackboard!

Possible reasons:

- Your initial username will be your 7-digit ACC student ID number. You can find this number on your fee receipt and ACC student ID card. Student ID cards are issued in the admissions office.

- Your initial password will be your 7 digit student ID number. If you have used Blackboard before, your password will not change.

- Your student ID number must be 7-digits long. If your ID number is less than 7-digits, then you must append leading 0's to the number.

- Your account has not been created yet. Check with your instructor to verify that your name appears in the course roster. New accounts are created daily for students who have just added a course.

- If you are a Virtual College of Texas student, your username and password was sent to you when your account was created. If you have forgotten your username, please go to ACC Virtual College of Texas Blackboard site to have your username sent to you.

3) How do I change my password?

Once you have logged in, from the "My ACC" tab, click on "Personal Information" in the lower left-hand portion of the screen. Next, click the "Change Password" option. Enter your new password in the Password and Verify Password boxes available, then click "Submit."

4) I changed my password and now I can't log in!

Only the password has changed, the username will remain the same. If you have forgotten your password, click "Forgot your password?" on the login page.

5) How do I change my privacy options?

Once you have logged in, from the "My ACC" tab, click on "Personal Information" in the lower left-hand portion of the screen. Next, click the "Privacy Options" link, select the the appropriate information, and then click "Submit."

6) Where can I get a free e-mail address?

Free e-mail addresses are available from a number of online services. You may sign up with a provider of your own, or choose from the following providers: Excite, Hotmail, and Yahoo!.

7) Can I get a virus from Blackboard?

Blackboard blocks infected files from being uploaded by any user. Therefore, any document located on the Blackboard site should be considered safe. Files contained on ACC's or other web pages are not protected by Blackboard.

8) I don't have Microsoft Office / Corel WordPerfect, how can I view these documents?

Download the appropriate viewer for the application. You will be able to view these documents, but not modify or create them.

9) I can't get the Virtual Classroom to load.

- Make sure you are using at least Microsoft's Internet Explorer 5.0 or Netscape Navigator 4.07.
- If you are using Netscape, make sure you have Java enabled.
- Click on Edit > Preferences > Advanced and make sure the "Enable Java" box is checked.

Macintosh

- If the Virtual Classroom does still not work, you will have to download and install the latest Java Runtime Components AND MRJ Plug-in.

Windows

- Download and install Java Runtime Components

10) My post to the discussion board was cut short!

There is a limit to the size of a discussion post. As a general rule of thumb, if your post will be over one page long, you should consider posting an attachment. Word, text, and similar documents can be submitted using the attachment feature.

Last Updated: August 12, 2002 3:45 PM

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